Meet Our Friendly Rolling Meadows, IL Dental Office Staff
The first thing you'll notice when you walk into Riverwalk Dental is the incredibly friendly and inviting atmosphere. Members of our staff have been hand-picked to provide you the best possible experience during your visit to the dentist. Learn more about our team below.
Wael Shahshouh, Office Manager/Marketing Director
As an office Manager, Wael oversees all operations in the office, and as the rest of the staff he is busy tending to the patient's needs and handling the many management duties around the office. He is also molding, monitoring, and maintaining the various marketing means of reaching all of you, in addition to ensuring our team has everything they need in order to effectively and efficiently provide excellent service to our patients.
Elizabeth, Front Desk
Elizabeth has been an integral part of Dr. Blaibel's team at Riverwalk Dental for three years, bringing exceptional expertise in dental insurance and patient care to her role. Fluent in both Spanish and English, Elizabeth seamlessly communicates treatment plans and manages scheduling for our diverse patient community, making even complex processes appear effortless.
As the backbone of our front desk operations, Elizabeth handles every aspect of patient coordination with remarkable skill and efficiency. Her comprehensive knowledge and dedication to service mean that no question is too challenging—and if she doesn't have an immediate answer, you can count on her to research it thoroughly and follow up promptly. Elizabeth's professionalism and warm approach ensure that every patient feels valued and well-cared for from their very first interaction with our practice.
In her free time, she is spending time cooking and playing games with her son.
Donna, Front Desk
Donna brings over 20 years of experience in the dental field to her role at the front desk. Her passion for dentistry stems from a simple truth: "Patients smile when they leave the office – how can that not make your day?!" This genuine enthusiasm for patient satisfaction drives everything she does.
Having been with Dr. Blaibel for two years, Donna works closely with Elizabeth to ensure patients maximize their dental insurance benefits. She thrives as part of the collaborative team at Riverwalk Dental and enjoys learning Spanish to better connect with patients. With treatment planning truly "in her blood," Donna finds deep fulfillment in knowing that someone's smile is a little wider after their treatment is complete.
Donna's combination of extensive experience, insurance expertise, and heartfelt dedication to patient care makes her an invaluable part of the Riverwalk Dental family.
She lives for her grandsons that live in Texas, Connor 9, James 6, Patrick 2.5. She has 3 dogs..Mickey, Minnie and Maddox.
Cinthia, Dental Assistant
Cinthia brings more than five years of dedicated experience as a chairside dental assistant, with a genuine passion for patient education and comfort. She believes that each appointment is an opportunity to empower patients with knowledge about their oral hygiene, helping them achieve better long-term dental health. Cinthia is committed to ensuring every patient feels comfortable and maximizes the value of their visit.
Fluent in both English and Spanish, Cinthia effectively communicates with diverse patients, making dental care accessible and understandable for everyone. Known for embracing challenges with enthusiasm, she approaches each day with a positive attitude.
When she's not caring for patients or going to the GYM, Cinthia enjoys spending time with her beloved pet turtle, Kiwi, who she considers more family than pet. Quiz her anytime on her 2 favorites, Supernatural and Harry Potter.
Sheiley, Dental Assistant
Sheiley brings over seven years of comprehensive dental experience to her role as a chairside dental assistant. As a licensed dentist in Peru, she possesses an exceptional understanding of dental procedures and oral health that enhances the quality of patient care she provides. Sheiley thrives on the hands-on clinical work that allows her to directly impact patient experiences and treatment outcomes.
Fluent in both English and Spanish, Sheiley plays a vital role in creating a welcoming and comfortable environment for the practice's diverse patient base.
Sheiley's unique combination of clinical expertise and cultural sensitivity makes her an invaluable team member who is passionate about delivering compassionate, patient-centered care. Her dedication to helping patients feel at ease while maintaining the highest standards of clinical excellence reflects her commitment to the dental profession.
When at home in her free time, she loves gardening and cooking. The most important thing to her is her little zoo home. She has a dog, Laila and parakeet, Malu. 3 quails, Pidgey, Saturno and Shy!
